| Community Learning and Development (CLD) operates across West Lothian and you should receive a consistent level of standard of throughout. If you have a comment or issue about service levels, which has not been resolved to your satisfaction, please contact one of the Team Managers for CLD. These are:-
Ian McIntosh
Manager, Adult and Communities Team
Strathbrock Partnership Centre
189a West Main Street
Broxburn
EH52 5LH
e-mail: ian.mcintosh@westlothian.gov.uk
telephone: 01506-771738
Alastair Colquhoun
Manager, Work with Young People Team
Lindsay House
South Bridge Street
Bathgate
EH48 1TS
e-mail: alastair.colqhoun@westlothian.gov.uk
telephone: 01506-776479
Most enquiries can be dealt with quickly at the local level. If you are still unhappy with the response you receive, ask for the comment and complaints form (Points of View) from a member of staff. These can also be obtained from the Customer Service Centre, or you can telephone on 0800 801 331. To help us improve our service, we would appreciate your comments and suggestions. We would also be interested to know your opinion of materials produced by CLD. Have you found them understandable and written in plain English? Please send any comments to: Annette Lambourne
Quality Assurance, CLD
Lindsay House
South Bridge Street
Bathgate
EH48 1TS
e-mail annette.lambourne@westlothian.gov.uk enclosing your name and contact details if you would like feedback.
| 
